Adding business value through Psychometric assessment: Some do’s and don’ts

 “We think, each of us, that we’re much more rational than we are. And we think that we make our decisions because we have good reasons to make them. Even when it’s the other way around. We believe in the reasons, because we’ve already made the decision.”

Daniel Kahneman

Human Mind

Psychometric assessments can bring rationality, objectivity and rigour to business decision-making. They provide a framework for selection and development decisions and initiatives and add value to talent management strategies. People are often sceptical, cynical even, about Psychometrics but, in the right hands, and used appropriately, they are a useful tool.

Admittedly for the uninitiated, Psychometrics can seem like a minefield; tricky to manoeuvre and likely to blow up in your face if you get it wrong.

Having used Psychometric assessment in many different organisational settings, here are some thoughts on what to do … and not to do… to get the most from Psychometric assessment…


Remember that you can assess many different aspects of ability and behaviour –clerical, numerical, mechanical and verbal reasoning can all be assessed as part of the selection process. You can also take an objective look at how individual’s compare in terms of traits such as perfectionism, rule consciousness and dominance.

Use tools to their full potential; get expert advice to select the best tool and the best report format for your needs, eg DiSC has a Sales style report, OPQ32 has an Emotional Intelligence Report and Belbin Team Roles has a Team report.

Ensure the Psychometric tool you select works in your organisational culture. In my experience DiSC with it’s 4 quadrants works really well in some organisations, whilst others prefer the 16PF5, OPQ32, MBTI, or Belbin Team Roles.

Take time to understand the range of ways in which Psychometrics can be used – to consider personality, abilities and behaviours in selection processes, to enhance interviews and to provide objective behavioural content for coaching or training initiatives.


Use them unless you are trained or have an expert to guide you.

Forget to provide quality feedback to recruitment candidates, employees or hiring Managers/HR.

Use the Myers Briggs Type Inventory for recruitment /selection – it’s only recommended for development.

Muddy the waters by measuring the wrong thing!

Julie McDonald
Director of People Solutions

Event – Creative solutions in HR


Delighted to be asked to support the University of Aberdeen, Executive Education Programme by delivering a one day workshop. The session is all about exploring challenges and generating creative solutions to improve recruitment, retention and talent management.


Julie McDonald, Director of People Solutions
Campbell Urquhart, Managing Director


31st March 2016

Workshop Content

In this highly interactive session, participants will be encouraged to share their experiences of Recruitment, Retention and Talent Management. The facilitators will share some best practice examples. Participants will learn several creative thinking techniques and be given the opportunity to apply these techniques to solve real life problems.

For further details or to book one of the last remaining places, visit:



Aberdeen’s got talent?

“Just because you haven’t found your talent yet
doesn’t mean you don’t have one”

Kermit the Frog


Given the current economic situation in Aberdeen, companies more than ever before, are having to achieve strong results with fewer resources.

Individual job roles are being stretched and teams are feeling the pressure to succeed. Organisations  are having to understand and utilise employees’ talents to maximum effect.

For individuals too, it is a testing time- a time for making the most of your strengths.

Whether you are working as part of a team which is under pressure due to downsizing or your role was made redundant and you are currently seeking your next job, it can be helpful to understand your behavioural strengths.

Belbin Team Roles profiles are a time and cost-effective method of understanding behavioural strengths and how to maximise these. They can be used to help individuals and organisations to improve communication and team functioning.

Belbin reports can be coupled with focussed individual feedback / coaching sessions or team building sessions to create positive change.

White Cube Consulting have 15 years accreditation and experience of delivering Belbin reports and consultancy.

Please get in touch for a chat to see if we can help with your individual or organisational needs.

Julie McDonald
Director of People Services

Click here for more Belbin Team Roles Information

Creative Thinking Techniques – Part 1 – Combining

“Creativity is the power to connect the seemingly unconnected.”

William Plomer

creative thinking

First in the series of creative thinking techniques blogs.

“I’m not very creative…”

I’m sure many people think that.

Just because you are not Banksy or Paloma Faith, doesn’t mean you can’t be creative in the workplace. Especially with the right tools and a little practice.

And being creative doesn’t need lots of time; you can get results in just a few minutes.

To help you get a little more creative at work, here is the first in a series of simple creative thinking techniques.


This technique involves combining things together to generate ideas.

As a brief worked example, imagine you worked for a Train company and have been tasked with generating more passenger revenue. The very obvious solution is to charge more, but that is likely to reduce rather than increase passenger numbers so that may actually be detrimental to overall revenue.

So instead, let’s try a more creative approach.

This technique involves listing a number of different day to day things and combining them with your problem.

If we fine tune the actual problem a little, and look at how to maximise the revenue for a single train carriage.

Then, list some everyday things, the more random the better;

Going to the gym
A Library
A guitar
Ice cream
Italy etc…

Then, take each of the things on the list and combine it with the problem and see what ideas are triggered;

Going to the gym – could you turn a carriage into a mobile gym? So people can Train while they take the train….and instead of insipid tea and coffee, selling a range of healthy food and drink at premium prices. Regular commuters could save money on gym membership and pay an significantly enhanced ticket price to access the gym carriage.

Library – turn a carriage into a quite reading space with comfy seats. With books for sale or rent for the journey to generate more income – think Waterstones on wheels. Travellers may pay a premium for guaranteed peace and quiet…

Guitar – how about music lessons on the move? With an on board instructor?

Ice cream – partnering with a manufacturer to sell ice cream in the summer with a portable ice cream stall – charging a commission for any sales made…

Italy – for regular commuters – learn to speak a foreign language – setting up a carriage as a language lab with built in headphones. Or maybe pasta cooking demonstrations in the buffet car at a lunchtime, with passengers getting to learn while they eat….

I appreciate not all the ideas may be that practical nor necessarily commercially viable, but the aim of this is to generate some new ideas that haven’t been looked at before. Then, with proper evaluation, hopefully some of the ideas may end up as more workable solutions.

All generated in about 5 minutes…

If you would like some help making your business more creative and innovative, drop us a e-mail…

Or get creative and send a carrier pigeon…or use morse code….or send smoke signals…

Campbell Urquhart
Managing Director

Measurable business results…

“I have a foundational belief that business results start with culture and your people”

Douglas Conant


White Cube Consulting deliver measurable business results.


Fully understand your business challenges

Design success measures in consultation with you

Offer creative people solutions that deliver results

We won’t:

Be vague when defining requirements or business objectives

Make promises we don’t keep

Start a project unless we know we can add value

Creative people solutions…

“Creativity takes courage”

Henri Matisse


White Cube Consulting deliver creative people solutions


Listen and understand your business challenges

Combine expert knowledge and experience with a creative approach

Deliver the best solution

We don’t:

Take on a project unless we can create value

Deliver the “same old, same old…”

Think that one size fits all